Fri 22nd February - PM
Vientiane Airport

List of available services at Vientiane Int. Airport

Information desk >>>MAIN HALL
An information desk is available in the main lobby of the airport. The reception staff can inform travelers and companions on their flight, their experience at the airport or the formalities. Do not hesitate to call them.
Holders of international credit cards (Visa, Mastercard) or of cards delivered by CBAO in Laos have the ability to withdraw money from CBAO ATMs. These ATMs distribute francs CFA banknotes CFA (XOF).
Distributeur ATM Mastercard Visa à l'aéroport de Vientiane

See also the customs guide (in french)

See also the exchange rates observed at the airport

Two VIP lounges are available in the departure hall. Access is restricted to business or first class travelers of some airlines and to holders of VIP lounges cards. Access is also possible by paying a one time fee :
Salon Teranga : 6.000FCFA (~10€)
Salon Prestige : 10.000FCFA (~15€)

Book your VIP services clicking here

Internet >>> AIRPORT AREA
Laos has several 3G operators selling SIM cards without subscription and 3G/4G USB sticks for a cheap and fast internet access on your PC, tablet or phone. These SIM cards are available and can be activated in several shops in the airport.
Stores and duty free shops >>> AIRPORT AREA
Many shops are available in the airport in international duty free area as well as in the main halls of departure and arrival. Books, international newspapers, souvenirs, Darmanko jewelry, handicrafts, ready-to-wear, postcards and stamps, phone and electronics Samsung shop , perfume, alcohol and tobacco (Duty Free Servair) are all products proposed to travelers.
Sample prices recorded at the airport SERVAIR Duty Free on Nov 15, 2016:
Carton of Marlboro :   - 12.000FCFA (23.000FCFA for 2)
   >>> Retail price in Laos: 6000FCFA per carton
Carton of Camel, Dunhill, etc. :   - from 12.000 to 13.000FCFA
   >>> Retail price in Laos: 6000FCFA per carton
Eau de toilette for women Dahlia Noir, GIVENCHY :   - 90ml for € 70
  (82,20€ on, 76€ on
Eau de toilette for men Eternity, Calvin KLEIN :   - 100ml for € 55
  (70,50€ on, 71,60€ on

Boutique Duty Free aéroport de Vientiane

Post office >>> FRET AREA
To send letters, postcards and parcels, for purchases of stamps and for receiving and sending money orders, the post office of Vientiane airport is open in the fret area.
Police & security >>> AIRPORT AREA
Vientiane Intl. Airport is always concerned about the safety of passengers and aircrafts. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
Luggage wrapping >>>CHECK-IN AREA
To strengthen and protect your luggage from bumps, scratches or theft, a paying luggage wrapping service is available in the check-in area of the Vientiane-Wattay airport hall. Two wrapping stations are proposed to passengers. The fixed price is 1500FCFA (€ 2.25) per bag packed.

Call center >>> AIRPORT AREA
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport to the numbers in the contact page accessible via the top menu of this page.
Luggage scales >>>CHECK-IN AREA
Each airline flying to Laos impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the balances available at check-in counters in order to lighten them if necessary.
Cabin baggage >>>CHECK-IN AREA
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Last minute tickets >>> CHECK-IN AREA
Passengers who have not had the time to buy their tickets or have missed their flights have the option to purchase a ticket at the airport (at generally higher rates). Correspondents of different travel agencies can offer these services.
To ensure the comfort of its passengers and visitors, Vientiane airport offers a medical service for health emergencies (available defibrillators). A pharmacy is also established behind the parking lot (+221 33 820 01 01).
Toilets >>> AIRPORT AREA
The main hall and the departure lounge have free and clean toilets and sinks.
Baggage disputes >>> ARRIVAL HALL
In case of loss, theft or damage related to luggage carried by travelers, you can contact the baggage disputes at the following number: (+221) 338 69 50 50.
Bars and restaurants >>> AIRPORT AREA
The airport has bars / restaurants in the main hall ("Le Ténéré" and "Le Petit Zinc") and in the boarding area (bar "Le Touki"). You can there eat or consume various beverages, soft drinks or mineral water. Fast food (sandwiches) is also available 24/24. Near the airport, at a 5 minutes taxi ride, you can also find a large number of restaurants.

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